Monday, December 9, 2013

What To Look For An Effective Data Cleansing Team In Australia

Business data – this is the one asset that your company will need in order to make the right decision. Too often, we marketers fail to consider what we should know about in your B2B lead generation campaign, simply concentrating on getting more calls done in a single day, in the hope that this would help you get more sales leads coming in. You will need a good data cleansing and verification team then. Such a team would be able to verify the information contained in your business list, enabling your marketing team to make more business calls without the risk of bad leads or duplications. Now, for you to organize your team, you have to take note of the following characteristics of the good ones:
  1. A positive attitude – generating B2B leads is not a joke, considering the stress and rejections rates that they have to face. If you can find someone with a natural sense of humor, or looks at things with a positive attitude, you should give them a chance to shine.
  2. Enthusiasm – the work can be draining, and mind-numbing. This is especially true if this is a long-term campaign. Excellent B2B appointment setters possess an enthusiastic outlook, keeping them going despite the drudgery that can be expected in this work.
  3. They worked hard – this is where past job experiences enter the picture. No matter how promising someone is, if their past work is less than stellar, then you might want to reconsider. You have to hire the best, remember?
  4. Self-motivated – you cannot give a pep talk every day, this is practically impossible. You have plenty of things on your plate in the first place. It would be much better if you can work with someone who can motivate themselves in getting things done.
  5. They have a clear and friendly voice – this is an important consideration in B2B telemarketing, where voice quality is important. You need someone who sounds good on the phone in order to put prospects at ease and get the job done faster.
  6. Willing to go into an incentives scheme – performance-based commissions can be a winning proposition for both sides. This would ensure that the sales leads that you get are the best, and if they exceed their expected quotas, then they can get a higher commission.
  7. Is a team player – lone wolves may be good in some instances, depending on the tasks, but a team often gets more thing done at a faster rate. If you want to be effective in your marketing efforts, you have to find people who are willing to work with others.
  8. Confident – these people are sure of themselves and their skills. They are the people who rarely get depressed after a bad day in the office, always coming back with a cheerful smile in the face. If you can get these people to work for you, then you will be lucky in your B2B lead generation campaign.

Seriously, if you can work with these people, then you will not have problems with your data cleansing and verification efforts.

Monday, December 2, 2013

Tips On More Productive B2B Telemarketing Services In Australia

Productivity is very important in business, no matter what products or services you are offering. Yes, this could be a bit difficult goal to achieve. This is the usual case when your market is in Australia, where sales leads prospects are pretty hard to be convinced by your B2B telemarketing team to buy or sign up to your products or services. You can understand just how uneasy, or just plain irritated, these prospects are, when it comes to someone calling the. You can understand just how troublesome it can be if you think about the history of marketers and how the telephone has become a very annoying form of marketing. And this is what you should be working on: how to be more productive without putting the annoyance in the minds of your prospects. This is how you do it:
  1. Listen – a good marketer is someone who knows how to listen to the needs of his sales leads prospects, not just someone who assumes that they already know what the market needs. Assumptions are a sure-fire way to ruin your chances of providing the right solution to your prospects.
  2. Perks – when done properly, promotional perks can be a powerful bridge between your telemarketing team and your customers in a B2B lead generation campaign. It creates a sense of urgency for your prospects, encouraging them to take advantage of whatever offer that you have at that time.
  3. Manage – from your B2B leads production team to the manager, properly managing your business prospects is paramount. You need to know where your business leads came from, where it is now, and who is handling what. These can influence your choice of communication medium that would fit your needs.
  4. Freshness – whether it is through ideas or data, fresh is always the best. And in case you have a hard time coming up with such solutions, you can also get everyone else in your company involved. You can never tell where your next big idea will come from.
  5. Relationships – treasure the customers you already have, since you do not know where you will get the new ones from. Besides, the cost of getting new customers is way bigger than the cost of keeping the old ones still interested in new. This is an area where your B2B appointment setting will be needed. Keep in touch with them. Give them a call. Let them know that, if there is anything they need for their business, you are there to help them.
  6. Community  sales leads prospects in Australia are usually more receptive to businesses that are active in the community or civic activities. You can make this a good business investment. Not only is this a way for you to give back to the community, you can use it as a great PR material.
  7. Updates – this is with regards to your online persona. Business leads that usually do background checks through the web are more receptive to those who appear to be up-to-date, in touch with current trends, and can provide the latest information about their related industry.

Do these, and your B2B telemarketing services campaign would be much easier to succeed in.
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