In business, there are many things that you ought to provide your telemarketing team. Yes, even if they were outsourced from a lead generation company, you still need to provide them with something that will encourage them to work harder in getting you more B2B leads. And yes, we know about pay, we have discussed about benefits, and we definitely know that we should also give them opportunities, but there is another thing that you should provide. It is so simple, so basic, that you might be surprised at what it can do to your appointment setting. Do you want to know what it is?
It is self-respect.
Yes, self-respect. When you think about it, you will agree that one of the most important rights that a human can ever have is respect. When there is respect, there is understanding. When people understand each other, they value each other. This sense of respect can mean a big deal for a lot of people. When they feel they are being valued, they will react positively to it. If we put it in terms of generating qualified business leads, if you show your people that you respect them for who they are and how they do their work, they are more willing to work with you.
This is a very basic right of every individual. Putting it in your business is not really a bad idea. Indeed, it becomes a very important business investment. You will not go wrong in this.