Friday, October 18, 2013

Do B2B Telemarketing Skills In Australia Come From Nature Or Nurture?

Do B2B Telemarketing Skills In Australia Come From Nature Or Nurture?


That is a very good question. And this is also the very issue that has long bothered the minds of many entrepreneurs.

You have to admit that generating sales leads can be tough, but to choose the right people for this kind of work could be even tougher. B2B telemarketing is not a job for anyone, and it takes a special kind of marketer to properly carry out a lead generation campaign properly.

You cannot just hire someone and expect them to generate customers for you at the get-go. Some are good at it, no doubt, but there are those who cannot really fit in to the job.

For this reason, a lot of business owners and entrepreneurs are asking themselves this somewhat eternal question:

Are B2B telemarketers born or made?


This has split not only marketers at the business front, but even academics in hallowed educational institutions hold endless debates over the value of educating marketers or training appointment setting representatives if their nature does not allow them to be naturals in generating sales leads.

One side claims that the secret to successful marketers lie in their genetic make-up and that no training or education can make a person with no marketing gene become a first-class business leader. The other side would say that genetics merely provide the platform, but it is the training and education of these people that actually brings out the best qualities of marketers and entrepreneurs.

Both have strong arguments, and the discussion may seem too academic to fit the tastes of many marketers, but this serves as an important piece of the business puzzle.

Markets move and evolve as time passes by, and the skills needed to properly generate B2B leads, nurture them, and convert them into an actual deal can be very challenging.


Not many appointment setters would be up to the task. In fact, most of them might fold at the stress and pressure in this kind of work. But there are those who really shine above the rest.

As for these people, whether they got to where they are currently standing on due to their natural skills or their training, a business owner or manager would not really have to look too deep into it. What matters is that these people can perform the task assigned to them and that they do it in the most effective manner. In a market just like Australia’s, that is a quality that is pretty hard to come by.

Anyway, if hiring the right telemarketers is giving you migraines, then you could just opt for the easier alternatives, like outsourcing to a competent B2B lead generation agency.

Such firms would have the people, the equipment, as well as the skills and training, to properly handle any of your marketing needs. All you need to do is to find the one that matches with your business operations seamlessly, and for you to constantly monitor them for performance. That is perhaps a better option for your company.
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